For more than 25 years, we’ve been winning the hearts and minds of small to medium sized businesses and corporate satellites in and around London with practical and reliable IT services. We innovate to bring you a remotely managed IT department that is practical and reliable, for a fraction of the costs. You’ll get an account manager, consumption analyst, access to an award-winning team of UK experts, and a modern IT productivity suite.
We’re disrupting the IT services industry, demonstrating that cybersecurity, IT support, and stellar customer service does not need to cost the earth. In fact on average we save our clients 24% on their IT spend.
We are proud partners of cloud file system provider Egnyte, who named us the winners of their SPARK Catalyst Award for outstanding innovation in secure data governance.
We are proud partners of cloud file system provider Egnyte, who named us the winners of their SPARK Catalyst Award for outstanding innovation in secure data governance.
Fast response times, alongside a pro-active work ethic and culture
Garry Henry
C2C Limited
I’ve worked with and have been supported by LAN Support for just over a year now, and they’ve been outstanding to work with.
Fast response times, alongside a pro-active work ethic and culture, is exactly what we need and exactly what they deliver.
Very easy to work with, and great communicators, which is essential to our support and business requirements.”
Location: London, Lancaster, High Wycombe, New York
Support: Premium Plan
Team size: 115
Style: Working from home
Stack: Office 365, Azure, Egnyte AFS
Compliance: GDPR, ISO/IEC 27001, Legal hold
“We cannot thank LAN enough...
great service”
Luan Malley
Enfield Disability Action
“We cannot thank LAN enough for the support they provide to us at EDA. The helplines are always answered promptly. It’s easy to raise a ticket for an enquiry or assisted help, and If required they can access your computer at quick speed and take over.
All the staff are so friendly, helpful and what I find is the most important attribute is that they are so patient. They have supported us over 7 years and, in that time, have covered a wide spectrum of issues.
They have recently migrated us from a server to the cloud with very little interruption to our daily working. Great Service”
Location: Enfield, London
Support: Essentials NFR
Team size: 15
Stack: Office 365 + Azure
Compliance: GDPR, Subject Access Request
“I would never hesitate to recommend them”
Nikki Owen
The Partnership
“I have had a really good relationship with LAN for the past 4 years and I would never hesitate to recommend them.
Their support and helpdesk team members are very knowledgeable and always on hand for assistance. They provide good recommendations when needed and great support when projects arise.
Really happy with how they have supported our business overall for the last few years.”
Location: London + Guildford
Support: Premium +
Team size: 90
Style: Working from home
Stack: Office 365 + Azure
Compliance: GDPR, Banking and financial compliance patterns, Legal Hold, Subject Access Request
Pick from six powerful plans
Adopt powerful IT infrastructure, increase security posture, and support your staff for a fixed monthly fee. Just like switching your energy provider, we handle everything for you, ensuring a smooth transition and removing the hassle.
The Secure
From
£13
Monthly / User
Protect, secure and update your devices with core managed IT security.
The Essentials
From
£49
Monthly / User
Empower your frontline workforce to do their best work with essential support, productivity apps and cloud services.
The Premium
From
£69
Monthly / User
Get best-in-class IT service desk, productivity apps, core security and compliance capabilities.
The Premium +
From
£85
Monthly / User
Includes Egnyte’s advanced cloud collaboration suite with better threat detection, double the storage and maximum file size, as well as onsite support.
The Regulator
From
£155
Monthly / User
Increase productivity with state-of-the-art productivity applications, security and professional management solutions, plus cyber essentials certification and onsite support.
The Complete
From
£195
Monthly / User
Bleeding-edge productivity and security, Cyber Essentials Plus certification, comprehensive compliance solutions, smart management tools and consultancy.
1800
trees funded
140
tonnes of C02 avoided
We believe in taking action for the enviroment. That’s why for every IT plan we sell, we plant a tree.
Full range of services
You will be supported by your designated team of six helpdesk agents every time you call, great for continuity and building strong relationships.
Unlimited support, PAYG, extended hours, and onsite engineers available.
Microsoft 365 monitoring
24/7 AI security monitoring
Local helpdesk 8am -10pm
You will be supported by your designated team of six helpdesk agents every time you call, great for continuity and building strong relationships.
Unlimited support, PAYG, extended hours, and onsite engineers available.
Microsoft 365 monitoring
24/7 AI security monitoring
Local helpdesk 8am -10pm
Onsite IT support available to maintain, troubleshoot, and optimise your IT systems and infrastructure. They’re also a great source of expert guidance and assistance.
Onsite IT support available to maintain, troubleshoot, and optimise your IT systems and infrastructure. They’re also a great source of expert guidance and assistance.
Egnyte’s Cloud File Server (CFS) plan is a cloud-based file system built to replace legacy on premises file infrastructure.
Designed for small business with under 20 users, CFS provides a modern file solution in the cloud with file server-like control and performance, cloud simplicity, and ease of migration.
Included in the Essentials and Premium plans.
Egnyte’s Advanced File System (AFS) plan is a cloud-based file system that accelerates user productivity through simple and secure file access and collaboration.
Designed for security-minded businesses, AFS enables file access from anywhere on any device, without VPN, while providing robust access controls, permission governance and protection from ransomware.
Included in the Premium +, Regulator, and Complete plans.
How it works
Cover costs with £2995 of additional cyber value for new customers in Summer 2024 – see below
Switching is easy with free onboarding, no downtime, and stellar support throughout.
Your data is protected with best-in-class industry-leading cyber security
Summer 2024 limited time offer:
Receive a complementary 1-year Cyber Essentials certification when you commit to a minimum monthly expenditure of £495 on our 1-year or 2-year premium plans.
The Cyber Essentials program, endorsed by the UK Government provides a straightforward yet potent defence against prevalent cyber threats.
Upon engagement, we will promptly establish 5 critical controls to fortify your cyber protection. This certification serves as a testament to your dedication to cyber security and client data protection, bolstering your organisation’s trustworthiness.
Personalised support from familiar experts To ensure a smooth and successful migration, you’ll be well taken care of by an onboarding consultant, who will provide support throughout the onboarding process. Onboarding is completed in 3-10 days, and there will be no interruption to your operations. Once migrated, you will be transitioned to one of our award-winning teams of five support analysts, who will be there whenever you have an issue. This is great for continuity and makes for a seamless integration into your in house teams.
Personalised support from familiar experts To ensure a smooth and successful migration, you’ll be well taken care of by an onboarding consultant, who will provide support throughout the onboarding process. Onboarding is completed in 3-10 days, and there will be no interruption to your operations. Once migrated, you will be transitioned to one of our award-winning teams of five support analysts, who will be there whenever you have an issue. This is great for continuity and makes for a seamless integration into your in house teams.
Password & secure vault manager
The trusted AI-enabled cybersecurity platform for preventing data breaches
What to expect within 30 days
Your personal on-boarding consultant will have completed a successful migration from your current IT provider including all your email, data, and documentation. All your normal applications and enhanced new features of our service will have been setup and deployed and under our management.
Our team will have introduced themselves to you and your crew and got straight to work. We will have completed individual onboarding, so your team understand who to contact with any issues and how to access application and secuirty awareness training.
We pledge to address and resolve the top three most technical concerns for every team member individually and not just at organisation level, ensuring a smoother, more efficient work experience in our first 30 days. It’s our commitment to you!
And we don't stop there, in the first 60 days you’re a cyber superstar
You will have a reliable communication system to ensure swift and effective customer service, a robust ticketing system to track and manage support requests efficiently and creating a knowledge base to provide you with quick solutions to common problems.
You be feeling much more confident with a strengthened 365 cyber secuirty posture based on the implementation of recommended security practices and configurations by our expert team.
You will achieve the UK Government and British standards Institute (BSI)accreditation for demonstrating a commitment to cyber secuirty. You will demonstrate to your clients that you’re a great partner to do business with.
Microsoft 365 secure score review every quarter A Microsoft 365 secure score enhances protection by guiding security improvements and comparing benchmarks, aiding in risk management and compliance. Our assistance includes implementing recommended actions to boost your score, ensuring a robust security posture against cyber threats.
Microsoft 365 secure score review every quarter A Microsoft 365 secure score enhances protection by guiding security improvements and comparing benchmarks, aiding in risk management and compliance. Our assistance includes implementing recommended actions to boost your score, ensuring a robust security posture against cyber threats.
